This chocolate fountain comes in a large, blank, white box so I personally think the packaging could be a bit better for people who prefer to give this item as a gift. I was finally able to use this again for a kids birthday party recently and it was a huge hit and still working well! Set up is so simply, just simply connected the separated parts to one another to create the tall fountain. I found it helped a lot to ensure that the chocolate was completely melted before pouring it into the fountain–also make sure that you have more than enough melted chocolate. It’s always better to have more than to have less because if you don’t have enough, the fountain won’t appear as beautiful and full. And I kept refilling the fountain throughout the party so you need to keep an eye out for that, as your guests eat away at the chocolate. Clean up a simple, just separated the pieces and soaked them in a container for a while to soften any hard pieces of chocolate and then was able to go in with a sponge, warm water and soap to clean the machine and it was as good as new. Now my friends ask me to borrow the chocolate fountain for their parties ! Such a hit, I’m very happy with this product which has been holding up quite well since I first got it — such a great value!